Refund policy
Return Policy
We want you to love your SOL Eyewear purchase! If you receive a defective or broken item, we are happy to assist with a return under the following conditions:
✅ Returns for a Full Refund
- Returns for full refund are accepted within 14 days of delivery.
- Defective, damaged, and or color/style not as expected are eligible.
- Items must be unused and in original packaging.
- While returns for store credit do not incur a fee, a $7 shipping/restocking fee will apply for refunds to the original payment method.
- At this time we do not offer direct exchanges. But, If you plan on choosing another style or color, choose store credit which will waive the $7 fee.
- Items must be dropped off to shipping carrier and received at the warehouse within 30 days of delivery to receive full refund to the original payment method. Tracking info will reflect when items are dropped off.
✅ Returns After 14 Days
- Returns requested after 14 days (but within 30 days) will be eligible for store credit only.
- Items must meet the same eligibility requirements as above.
- After the 14 day window, store credit returns will incur a $7 Handling/restocking fee
🚫 Non-Returnable Items
- Sale items and gift cards are final sale.
How to Initiate a Return
- Please visit our Return Portal -> https://mysolstyle.com/apps/returns
- Once items have been received and inspected, refunds (or store credit) will be issued within 3-5 business days.
If you have any questions, feel free to contact us at info@mysolstyle.com